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24 06, 2015

What’s Old is New Again: 3 Examples of Companies Being Customer-Centric

By |June 24th, 2015|b2c, Blog|0 Comments

I can’t believe Jurassic World is out again in theatres. I saw a great meme recently that asked “What year is it!?” The truth is, it’s a classic story with an awesome premise. Re-living the Age of the Dinosaurs? Truly incredible, and until we have a time machine in operation, I will happily experience the Age [...]

23 06, 2015

Cintell Launches Customer Intelligence Platform to Bring Buyer Personas to Life

By |June 23rd, 2015|Blog|0 Comments

Enables Organizations to Collect, Manage and Share Customer Insights Companywide to Become Customer-Centric June 23, 2015, BOSTON – Cintell, a SaaS company helping businesses better understand their customers, today announced the general availability of its cloud-based customer intelligence platform. The new SaaS application allows businesses to create, manage and share data-rich SmartPersonas,TM (digital models of [...]

10 06, 2015

Meet Kristin Farwell, Director of Customer Experience at Cintell

By |June 10th, 2015|Blog|0 Comments

At Cintell, we believe the best companies put the customer at the heart and soul of everything they do. That's what it means to be customer-centric, and nobody embodies this more than Kristin Farwell, our new Director of Customer Experience.   Kristin is passionate about education and customer success and spent the last 4 years [...]

3 06, 2015

Holy Shih Tzu!

By |June 3rd, 2015|b2c, Blog|0 Comments

A few facts to kick off your Wednesday: 3 out of 4 B2B buyers believe that vendors are generating too much material for them to sort through (Forrester) The typical B2B buying decision involves an average of 5.4 stakeholders (CEB) Poppy the Shih Tzu only influences dog-related purchases. Wait...What the Shih Tzu? Poppy belongs to UK based [...]